Privacy and Cookie Policy

This policy (the Privacy Policy) (together with our Website Terms and Conditions of Use, a copy of which can be found on our Website) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

NRG Uganda is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or interact with us in other ways.

Consent

Your use of this Website signifies your consent to us collecting and using personal information about you as specified below in accordance with this Privacy Policy. Should we choose to change our Privacy Policy for any reason, the changes will be posted on this Application and our Website, so that you are always kept informed of how we collect and use your personal information, and when we may disclose it.

Information We Collect:

We may collect the following types of information from you:

• Information you provide directly: This includes information you submit through forms on our website, such as your name, contact information, email address, and any other information you choose to share.
• Information collected automatically: When you visit our website, we may automatically collect certain information about your device, such as your IP address, browser type, operating system, and browsing activity.
• Information from third parties: We may collect information about you from third-party sources, such as public databases or marketing partners, but only with your consent or if permitted by law.

How We Use Your Information:

We may use your information for the following purposes:

• To provide you with the services you request and to respond to your inquiries.
• To personalize your experience on our website.
• To send you marketing communications, but only if you have opted-in to receive them.
• To analyze website usage and improve our services.
• To comply with legal and regulatory requirements.

Sharing Your Information:

We will not sell or rent your personal information to third parties. We may share your information with third-party service providers who help us operate our website and deliver our services. These service providers are contractually obligated to keep your information confidential and secure. We may also disclose your information if required by law or to protect our legitimate interests.

Cookies:

We use cookies on our website to collect information about your browsing activity. Cookies are small data files that are stored on your device. You can opt out of cookies by adjusting your browser settings. However, please note that some parts of our website may not function properly if you disable cookies.

Your Rights:

You have the right to access, or correct your personal information. You can also opt out of receiving marketing communications from us. To exercise your rights, please contact us using the information below.

Security:

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website is completely secure, and we cannot guarantee the security of your information.

Children's Privacy:

It is advisable that all parents to speak to their children regarding safety online. Young people using any websites should seek parents permission before accessing any website. If you are aged 18 or under, please get your parent or guardian’s permission before you submit any personal information to NRG Uganda when using our website and online services.

Disclosures

We have a responsibility to keep your information confidential and we take all reasonable care to prevent any unauthorised access to your personal data. We do not disclose information that you may give, such as name, address, telephone number or e-mail address to any outside companies.
However, we reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.

Contacting Us

If you have any questions or concerns about our use of your personal information please contact us by completing the 'contact us' section appearing on our Website.

Third Parties

Third party internet websites that you can link to through our Website are not covered by our Privacy Policy, so we urge you to be careful when you enter any personal information on-line. We accept no responsibility or liability for these other websites.
 

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website.